I'm a freelancer. For years my client work happened across WhatsApp, email, Google Drive, Notion, Trello, and a spreadsheet that only I knew the location of. I was good at the actual work — design, writing, code, whatever the brief was. I was terrible at the space around it.
Two things broke me. The first was the midnight messages. A client would text on WhatsApp at 11pm and the next morning I'd have a knot in my stomach about whether I should've answered. My personal life and my work life were on the same screen, the same app, the same notification sound.
The second was the unsigned promises. A scope conversation in a voice note. A "let's just start, we'll figure the contract out" agreement. Three weeks later, a disagreement about what was included. I gave away weeks of work I should have been paid for, multiple times.
I tried the existing tools. Notion is beautiful for my own notes — it has nothing to say about my client relationship. Trello organizes my to-do list — it doesn't sign agreements. The tools I had were built for the inside of a team. The pain I had was in the relationship with the person paying me.
Rixio is what I wished existed. One place where the client relationship lives — proposal, agreement, phases, chat hours, payments, all of it. Built so the client experience is free and frictionless. Built so my evenings belong to me. If you've felt any of this, it was probably built for you too.